Tuesday, June 23, 2009
Friday, June 19, 2009
One of the reasons we get so many return customers around the country is our high standards for our product photos: what you see is what you get. Through many years of improvement, we know how to accurately represent a product on your screen. Our photos are taken by a professional with accurate lighting and a high quality camera.
Often, however, we get new products in before we're able to get a high quality photo shoot for it. So in the meantime, we'll use the manufacturer's picture for the saddle. We love our manufacturers, but most of the time their photographs don't cut it. Hardly ever does the photo do the saddle justice. It's grainy (don't bother zooming in). It's ugly. And the color of the leather is usually terribly wrong.
Recently we got a few beautiful new models from Saddlesmith. Here's Saddlesmith's shot:
There's nothing too terrible about the photo. Most online saddle shops use this photo to sell the product---they don't have the time or resources to improve upon it. And until you order the saddle, you'll be none the wiser. But when I went to replace the photo with our high-quality version, I was shocked. Take a look:It looks like the saddle got a makeover, doesn't it? The top photo looks like some generic, cheap, blah model you could buy off the rack anywhere. But our photo shows off the true quality of Saddlesmith's work---the leather has a beautiful honey hue, unlike the ugly photo, which makes it look like the saddle needs a tan. The stitching is even, the tooling pattern is intricate. And *gasp* you can even zoom in, not to mention the fact that we have three other angles to choose from.
So there you go. You know exactly what you're ordering. No unpleasant surprises. Just the sheer joy of being able to feel the leather and sit your bum in its comfortable seat.
Saturday, June 6, 2009
Friday, June 5, 2009
The saddle market is flooded with cheap Mexican and Indian imports that look good and are priced even better; unfortunately their flaws not only make for a short-lived saddle, but can often lead to a dangerous ride. After rebuilding so many of these cheap saddles for disappointed customers who fell for them in other shops, Dale can spot an imported saddle from ten feet away. Here are the trademarks for the rest of us:
1. Cheap or Imitation Leather:
Many imported or cheaply-made saddles have imitation leather that is usually a vinyl. There is no breaking in imitation leather. You can oil it all night and day; the saddle is going to remain stiff. But what is most shocking to most people who fall for the imported saddle is that many times the bottom layer of “leather” is made out of paper. Yes, you read that right. On a well-made saddle, two layers of leather are used to make the skirt. Many sketchy manufacturers, especially in Mexico, are now using pressed paper in between the top layer of leather and the fleece. This is unidentifiable from the side of the saddle. This material is actually 50-100 sheets of thin paper compressed together, then sewed to the top leather. How safe would you feel if your D ring was resting between leather and paper? How long does the saddle last when what your horse is sweating into is slowly disintegrating? Dale has had customers lose their D ring the first time they cinched up their new saddle.
2. Cheap Trees:Many of these inexpensive imports have trees that are made with sketchy materials. Dale has seen two combinations more than others. The first is a Styrofoam tree that has been dipped in fiberglass. He discovered this while doing repair work and a nail simply would not stay in the tree and was sliding right out. Upon investigation, he found that the tree was made of Styrofoam. This is scary for a variety of reasons, but most importantly, styrofoam can easily warp under pressure. The second combination is a low grade wood covered in plaster of paris, then wrapped in cheesecloth. This doesn’t sound too terrible, until you find that the plaster of paris succumbs to pressure and becomes powder. The more you ride the saddle, the more the tree is slowly disintegrating into a powdery mess.
Because these companies are creating such generic trees, 50 to 60% of horses can’t even fit into them. The measurements are so generic that you’re lucky if it fits when it arrives. These saddles usually fit a large pony or small horse. Why? Because the trees are so cheaply made, the bigger the tree gets, the more likely it is to just fall apart.
3. Bad Hardware:The hardware is made of steel or low grade nickel, which will quickly rust.
4. Thin Fleece:The fleece is so thin you can blow on it to see the cheesecloth underneath.
Our biggest concern over these cheap imports is not that you’re getting ripped off and will probably have to buy another saddle sooner than you planned. It’s that these saddles are usually unsafe. Pressed paper? Styrofoam? Buyer, beware.
Your safest bet in buying a saddle is to know the manufacturer. Where are the saddles made? Ask questions about the materials. Most cheap imports do not have a return policy or a warranty.
A question that usually comes to us after this explanation is What about Dakota? Dakota Saddelry is our lowest priced manufacturer here at the saddle shop and because their prices are so low, some customers jump to the conclusion that Dakota saddles are low quality. Not so! Dakota saddles are just as well-made as our Circle Y and Tuckers, using premium materials and great craftsmanship. The reason why Dakota’s prices are significantly lower is because Dakota does not have a working inventory. All Dakota saddles are custom made to order, which means you’re not paying any overhead. Fortunately, we have a large inventory that Dakota keeps filled for us so that most of the saddles online are ready to order.
Here at HorseSaddleShop.com we pride ourselves on not being the Wal-Mart of saddle shopping. You’re simply not going to be ripped off. All our products pass our standards for high quality, and we keep our prices competitively low. You can buy with confidence knowing that you’re getting saddles and tack that are American made and will pass the test of time.